What do we study

The apprenticeship emphasizes knowledge of the organization, value of skills, stakeholders, relevant regulations, business fundamentals, processes, external environment factors, and wider business environment. Apprentices gain an understanding of the organization's purpose, structure, stakeholders, relevant regulations, internal policies, business principles, processes, and external factors affecting the business environment. In terms of skills, apprentices develop proficiency in IT, record and document production, decision making, interpersonal communication, quality assurance, planning and organization, project management, and understanding the wider business environment. They become skilled in using various IT packages for tasks like writing letters, creating proposals, and analysing data. Additionally, they learn to produce accurate records and documents, make effective decisions, build positive relationships, communicate effectively across various channels, complete tasks to high standards, manage priorities and time efficiently, and lead projects as required. Lastly, apprentices are expected to demonstrate role-model behaviours and positive contributions to the organizational culture. This includes behaving professionally, exhibiting valued personal qualities such as integrity and reliability, managing performance effectively, adapting to changing priorities, and taking responsibility for team performance and project delivery. They are encouraged to embody professionalism, personal qualities, adaptability, and responsibility in their work, serving as positive examples for their peers and contributing to team cohesion and productivity.